Privacy

Privacy Policy

Last updated 22 October 2026

This policy explains what personal information we collect when you use the QuickTrack For Schools website at librarysystems.co.uk, including the enquiry form, what we do with it and what your rights are.

Who we are

This website and QuickTrack For Schools are run by Allensby Group Limited ("we", "us"). We are the data controller for the information described here. You can contact us about anything in this policy at sales@allensby.com.

What this policy covers

It covers this website only. It does not describe the information held inside the QuickTrack apps on a school's own computers, devices or server; that is the school's library data and the school decides how it is used.

What we collect

We only collect what you choose to send us through the enquiry form.

If you ask a question: your name, email address, the topic you chose and your message.
If you order a licence: your name, school name, school address, school phone number (optional), email address, purchase order number (optional), any notes you add and whether you use a Mac or a Windows PC.

If you email us directly instead, we receive your email address and whatever you write in the message.

How we use it

To reply to your question or enquiry.
To process your order, issue your licence, raise an invoice and keep the records we need for accounting and tax.
To deal with any support or licensing questions that follow.

We do not use your details for advertising, we do not sell them and we do not add you to a mailing list because you used the form.

Our legal basis

Under UK data protection law we rely on: taking steps at your request before entering into a contract, and performing that contract, when you order a licence; our legitimate interest in answering the enquiries people send us; and our legal obligation to keep accounting records.

Who we share it with

The form sends your message to us as an email. It passes through the companies that host this website and provide our email, who handle it only on our behalf and under their own security obligations. We share information with others only where the law requires it, or where we need to for an order, such as our accountants or payment processor.

Cookies, fonts and server logs

This website does not set cookies and does not use advertising or analytics trackers.
The website's text and icons are loaded from Google Fonts. When a page loads, your browser asks Google's servers for them, which means Google receives your IP address and browser details. See Google's privacy policy.
Our web host keeps standard server logs (such as IP address, the page requested and the time) for security and to keep the site running.
To stop the form being used to send us spam, we briefly keep a scrambled (hashed) version of your IP address, with the time of each message, so that we can limit how many one visitor sends in an hour. The IP address itself is not stored.

How long we keep it

We keep enquiries for as long as we need to deal with them and for a reasonable time afterwards in case you come back to us. We keep order and invoice records for as long as the law requires us to keep accounting records. After that we delete or anonymise them.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it or restrict how we use it, and object to our using it. You can also ask for it in a portable format where that applies. To use any of these rights, email sales@allensby.com. We will answer within one month.

If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put things right first.

Children

This website is for school staff and decision makers and is not aimed at children. We do not knowingly collect information from children through it.

Changes to this policy

If we change how we use information from this website we will update this page and the date at the top.